SERVICE
PTR Service provides a one stop solution for the service needs of our customers. Our service capability covers the United States, Canada and parts of South America. PTR Service can support your need for service on all makes and models of Balers and Compactors. Our regional service offers additional support for Dock levelers, Door Seals, Floor Scrubbers and mobility products. We utilize a proprietary service management system to track and manage all service calls for quick resolution.
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PTR Service also offers 24/7 coverage to make sure that your emergency calls are expedited.
Service Coverage
PTR Service provides equipment service on balers and compactors nationwide. We also service your dock levelers, floor scrubbers, door seals and mobility products regionally. Wherever your equipment is located you can be assured that PTR has a certified technician assigned to your geographic area. Let us manage your equipment repairs so you can manage your business! PTR manages the equipment service needs of many large fortune 500 companies with our unique service programs. Whether your locations are in Boston, Philadelphia, New York, Baltimore, Atlanta, Miami, Dallas, Las Vegas, Los Angeles, San Francisco, Chicago, or Detroit, PTR has a qualified service technician ready to serve your maintenance needs.
Waste Industry Experts
No call is too complex and no problem is left unsolved. We can perform regular maintenance, major repairs and modifications that will ensure that you are in compliance with safety requirements.
The PTR Advantage
Why Choose PTR Service?
Courteous and Professional Staff- We understand the impact of equipment on the productivity of your team. A PTR dispatcher understands your needs and urgency.
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24/7 Support- We support your needs 24/7 with our on call dispatchers.
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National Service Network - PTR Service Technicians and Providers are qualified to complete your repair
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Inventoried Service Trucks- We strive to complete service calls on the first trip by stocking the parts to support your fleet. Truck inventories are customized to match the needs of our customers.
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Engineering Support- PTR has engineers on staff to aid in the design of custom solutions.
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Technical Support- Our technical support team can help with troubleshooting and repair solutions.
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Parts- We offer OEM and Aftermarket parts. All aftermarket parts are designed to meet or exceed the OEM specifications.
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Fleet Management- We can manage your equipment fleet. Our system can track repair history, equipment age and locations. Using this data we can provide you with guidance on repairs or replacement decisions.
Preventive Maintenance
We can help with preventive maintenance programs that meet your objectives. Would you like to increase bale weights or compactor tonnage? Preventive maintenance and associate training is a key component to managing lost productivity and reducing costs. Our programs are customized to meet your specific need.
Installations
PTR SERVICE provides installations on all makes and models of equipment. We are the leader in installation and relocation services.
Safety
PTR sets the standard for safety. Our products meet or exceed safety requirements. During each service call a safety inspection is performed to verify that your equipment is safe for your operators.
Pressure Washing and Cleanout Services
Need your compactor pad cleaned? Would you like to have your compactor cleaned out behind the ram? PTR has you covered! We will provide the cleaning service and recover the waste water for responsible processing. After all…..We are committed to improving our environment for future generations.
Installed Options
Would you like to add an option to your existing compactor? PTR can provide and install the following: Exhaust Fans, Ozone Generators, Biometric Scanners, scale systems and more. If you are not sure about how to solve a problem contact us and we can provide the solution.