Part of PTR’s mission statement is the guarantee that we are committed to ‘providing our customers the most effective waste and recycling solutions throughout the service life cycle of the products we deliver’. We take this promise to our customers seriously. When we say we’ll be by your side after the sale, we mean it. We at PTR know in order to earn customer loyalty, you have to go the extra mile.
In the last couple of weeks, hurricanes Harvey and Irma have caused catastrophic levels of flooding in Texas and Florida. Homes and businesses across both states are left to deal with the massive damage left in their wake. PTR’s facility in Plant City, Florida, has recently celebrated it’s first anniversary. We understand how difficult it is when unexpected, unpreventable events happen. It’s our priority to do our part to get your business back up and running quickly and most importantly, safely. We’ll make every effort to aid in the process of our customer’s in the disaster struck areas getting back on their feet, and getting business back on track.
It’s especially during times like these that PTR Baler & Compactor strives to provide the best customer service imaginable. We know how important it is to get operations flowing again quickly. Rest assured we will provide the speediest response time possible, and do all we can to help our customers recover.
After a very damaging situation such as flooding, it’s imperative to ensure your PTR Vertical Hydraulic Baler or Compactor is functioning properly before using it again. The safety of our customers, their employees and our technicians is of the upmost importance to us. PTR Customer Service is available 24/7 to assist in your recovery. Service requests from the areas affected by Hurricane Harvey and Irma will be treated as a priority.
We urge all businesses with baler and compactors to contact us upon returning to your facility. Your unit will require a safety inspection verifying that your equipment is operating safely. Technical assistance is available by calling 1-800-523-1155 or click here.
PTR Rebuilt: What’s Old is New Again
Does your company have an existing fleet of waste equipment? Maintenance costs for you equipment may increase as it gets older. If replacement is not in your business’s budget, reconditioning could be the answer.
The PTR Rebuilt program is a cost-effective and economical option for many companies. Currently, rebuild programs are available for vertical balers, stationary compactors and self-contained compactors. PTR Vertical Hydraulic balers are the most durable balers on the market and are used to bale cardboard, plastic P.E.T. bottles, aluminum cans and siding. We offer a large selection of baler models capable of accommodating bales from 100 to 1800 pounds.
In order to be a PTR certified pre-owned baler or compactor, the unit must under 15 years old. It also must be free of any structural defects. Each rebuild must pass a rigorous 52 point inspection by PTR’s experts.
The 52 point inspection includes:
• Replacement of all wear parts with OEM certified parts
• All moving parts are greased.
• Hydraulic oil is drained & replaced with new oil.
• All electrical, mechanic or hydraulic issues are detected and fixed.
• And much more.
Each PTR Rebuilt unit will then receive a full cosmetic refurbishing. This process includes:
• Thorough cleaning of all surfaces.
• Fresh coat of paint applied.
• New safety stickers
Reconditioning is performed by PTR’s AWS certified welders in our manufacturing facility. Our rebuilt units pass OEM standards with flying colors. Click HERE for more information about the process these units undergo in order to be certified.
PTR Baler & Compactor are the waste equipment experts who meet or exceed all OEM quality standards. Our technicians are fully OEM certified and highly trained hydraulic, mechanic and electrical experts. Your PTR pre-owned certified vertical hydraulic baler, stationary compactor or self-contained compactor will look and perform like new. It’s the perfect solution for cost-conscience companies. PTR certified pre-owned baler and compactors also include a 90 day limited warranty. If you have questions or want to learn more about our rebuilt program, contact us HERE.
PTR Is By Your Side
With the best after-sale support in the industry.
Did you know that PTR Baler & Compactor currently has a 99% rate of arrival on or before scheduled ETA? This is just one of the benefits from buying a Vertical Hydraulic Baler or compactor from us. With your purchase of a PTR product, you’ll also get the best after-sale care in the industry. As a PTR customer, you’ll receive unparalleled customer service, 24/7 coverage nationwide, the best Preventative Maintenance options, as well as access to an extensive parts inventory.
24/7 COVERAGE NATIONWIDE & EXPERT TECHNICIANS
Regardless of where you are located in the U.S., PTR has experienced field technicians close by and able to service your equipment. Service dispatchers are available every day, all day, including weekends.
We currently serve 17 of the top 20 largest retail chains in the country. There’s a number of reasons for this. First and foremost, we offer the highest quality, most durable waste equipment on the market. Coming in at a close second is that we provide the fastest, most reliable expert service and repairs. You know this is mission critical to keep your business’s operations moving along smoothly. Send a service request anytime day or night, to firstname.lastname@example.org and we’ll respond promptly. Simply include a brief description of your needs in your email.
PTR employs only the most experienced waste equipment technicians. Each field service representative is an electrical, mechanical, and hydraulic expert. Our certified technicians go through rigorous training and education. They are capable of handling any issue you may be experiencing with your equipment, no matter the model. We’ll also work with your existing online maintenance systems, such as Service Channel, Verisae and FM Pilot.
COST-EFFECTIVE PREVENTATIVE MAINTENANCE OPTIONS
Regular cleaning and maintenance can make all the difference in the longevity of your PTR vertical balers and compactors. Wear can lead to component failure, which results in downtime in your company’s processes. This is a burden on productivity, efficiency and ultimately, profit. PTR keeps operations humming!
PTR’s Preventative Maintenance (PM) plans are extremely cost-effective. Maintenance ensures the equipment is running optimally, as well as safely. Maintenance is the best way to decrease your overall cost of ownership.
With our PM Programs, our technicians inspect all critical systems and structures. This includes:
• Overall evaluation of equipment’s condition
• Check condition of safety decals
• Grease all fittings
• Inspect hoses, crimps, motor, pumps, oil level, etc.
• Set all Pressures
• Inspect all loading doors
• Inspect wiring and emergency stop switches
We know that not all businesses are the same, so we offer customizable maintenance programs. To find out more and to view the full list of inclusions of our PM Program, click here. We also provide training to personnel on site during Preventative Maintenance visits.
EASY INSTALLATION ADDITIONS
With PTR, adding an option to your existing compactor is easy. PTR can provide and install the following:
• Exhaust Fans
• Ozone Generators
• Biometric Scanners
• Scale systems & more.
We provide custom solutions for our customers. Whatever the issue is that you are experiencing, contact us so we can find a way to resolve it.
AN EXTENSIVE PARTS INVENTORY
Peruse our parts site! When you purchase a baler or compactor from PTR, you’ll have access to our immense parts inventory. All of our parts are OEM Certified, which insures you’ll receive the correct part for your PTR Vertical Baler or compactor. As a major manufacturer, PTR maintains a large stock of parts on-site in our distribution warehouse. This translates to considerable savings for our customers, since we buy parts in bulk.
At PTR Baler & Compactor, we pride ourselves on providing our customers with outstanding service and care, 24/7. After we make a sale, we don’t forget about our customers like some other companies. You can’t trust that your service and repair request will be handled promptly, courteously, and professionally. Contact us here to find out more.
PTR: Helping Your Company Achieve It’s Sustainability Goals
REDUCING DRY WASTE
If your company hasn’t implemented a zero waste or corporate sustainability policy yet, PTR Baler and Compactor can help. PTR’s products will allow your organization to meet and potentially exceed your sustainability goals. We offer a versatile line of products than can suit the needs of small or large companies and help you maximize recycling revenue. With our vertical balers and compactors, you’ll be able to divert cardboard, paper, plastics, shrink wrap and aluminum into recyclable commodities. Our mission as a company is to help businesses reduce waste and create a healthier internal and external environment, for today and for the future.
The 3400HD Vertical Downstroke Baler is the perfect example of one of PTR’s Hydraulic Balers that will help your company maximize recycling revenue. It’s versatile, efficient and We’ve produced over 10,000 of these High Density Balers. In fact, the 3400HD was the very first HD baler on the market. It produces dense, heavy, 1,000- 1,300 lb. bales of corrugated material. This greatly reduces the cost of storage space, handling and transport of discarded materials.
The 3400 HD is a great model for markets of moderate size, such as:
• Large Retail Centers
• Chain Stores
• Drug Stores
All of our Vertical Baler models are extremely efficient, cost effective methods of reducing waste disposal costs. Unsure of which model is right for your organization? Our experts are here to help you choose the equipment best suited for your needs. Click here to contact our sales department. More importantly, however, your company, employees and the entire community will experience the benefits of reduced waste and a smaller carbon footprint. It’s an organization’s social responsibility to do all they can to contribute to a healthier world. To see what your recyclables mean for energy savings, click here.
Going green doesn’t have to be complicated. PTR Baler and Compactor is here to help! Ready to learn more? Contact us today.
The PTR Difference
Did you know 17 out of the top 20 retailers in the United States work with PTR Baler & Compactor Company? There’s a reason they’ve made that choice. These top retailers, like home improvement giant Home Depot, have been making this choice for 20 plus years. They know that all balers and compactors are not created equal. You might wonder what makes PTR Baler & Company the best in the industry. It all starts with a far superior product. Add a comprehensive warranty and the fastest, most reliable customer service in the industry and it will be clear. The difference lies in the PTR product, service and warranty.
1. THE PRODUCT DIFFERENCE
PTR Baler & Compactor offers a line of the highest quality waste and recycling equipment on the market. Our products include a variety of models of vertical balers, self-contained compactors, stationary compactors and cart dumpers. PTR’s hydraulic balers are available in a range of different sizes to suit markets of any size. Whether a supermarket, chain store, department store, large warehouse or anything in between, we have a vertical baler model that will help you meet your recycling goals, reduce the cost of storage space, handling and transportation.
These hydraulic balers are made right here at our facility is the U.S., using heavy duty, structural steel. By looks alone, the difference is quite apparent. Internally, which can’t be readily seen, is that our products are manufactured to last and to remain safe. The difference can be attributed to developmental design, testing, and quality control through our decades of experience.
PTR even hosts a seperate website just for the purchase of parts. You can buy decals, electrical, hydraulics, and mechanical parts directly through our parts website. These are OEM Certified Replacement Parts. Visit that site now by clicking here.
2. THE WARRANTY DIFFERENCE
PTR warrants all equipment when it is operated, maintained, installed, and used in normal service one entire year after the date of installation to be free from defects in material and workmanship. For more information on our standard product warranty, click here.
In addition to PTR’s one full year warranty, we’ll also warrant major parts for defective operation for an additional two years. These parts include the motor, cylinder, electrical control box, structural steel frame, pump, directional valve, platen, and door latch assembly. When calling to make a warranty claim, have the product’s serial number readily available. The customer service representative assigned to your account has a comprehensive understanding of the equipment and will be prepared to help.
3. THE SERVICE & SUPPORT DIFFERENCE
These important pieces of equipment should only be trusted to those with plenty of hands-on experience and factory certified training. That’s what we offer with every single baler and compactor purchase you make with PTR. You’ll be assigned a personal customer service representative who will be fully accustomed to the unique details of your account. Whenever you have a question or concern, they are available to you. Our expert technicians are highly trained professionals with years of experience in the field. We take care of all your equipment repairs promptly, as well. In fact, our technicians arrive on-time, completing the service call the first time, nearly every time.
Our preventative maintenance plans equate to significant cost savings and improved safety. With one of these repair plans you’ll reduce your overall cost of ownership. You’ll increase employee productivity and the benefits from there are exponential. It’s the most cost-effective way to lengthen the life of your baler or compactor. We will regularly address critical systems and structures and give an overall evaluation of the equipment’s condition. A plethora of tests and inspections will be performed. For example, we’ll inspect all hoses for crimps, the motor, oil level, pumps, and electrical connections. Structural components will all be tested. We’ll verify the operation of all safety features and even provide training to your personnel on site during the visit. This is just part of what you’ll receive when you purchase a PTR product. Customized programs are also something we offer at PTR. If your company has specific requirements that must be met, a customized plan is a great option for you. More information on our preventative maintenance plan can be found here.
PTR stands behind our product and service. Before, during and after the sale we will be there. We honor all warranty claims fairly and promptly. We know it won’t take you long to see the difference with our company. Why waste time and money? If you’d like more information on our versatile vertical balers, stationary compactors or other products, warranties and service, contact us here.
PTR’s Plant City Facility Firing On All Cylinders
PTR Baler & Compactor opened a new manufacturing facility in Plant City Florida in July of 2016. Since then, we’ve surpassed many of our expectations and goals. Deciding where to open a new facility was a yearlong search, and Plant City turned out to be a winning choice. It was the ideal location to be able to better serve PTR’s growing customer base in the Southeast region.
Now, less than one year after opening it’s doors, the Plant City, Florida facility is firing on all cylinders. We’re manufacturing and distributing our units non-stop. The demand for our high quality, durable balers and compactors has been increasing, so one of the primary goals of the new facility was to expand our capacity. We’re fully committed to providing the best baler and compactor on the market and our success is a testament to that. We’re proud to lead the industry in waste and recycling equipment and continually focus on design and development. Our customer service, repair and maintenance plan is unparalleled in the industry.
PTR is drawn to working with partners that exhibit our same core values. First and foremost, producing high quality products and focusing on customer service and satisfaction. As part of the process for choosing the new location, we looked at other industry leaders in the area. There were several that stood out, including Publix Supermarket. Publix, which is headquartered in Plant City, is the perfect example of the type of business that we like to work with.
Our commitment to the Plant City community during this initial year is just as strong as it is at the headquarters in Philadelphia. Over time, as we set down our roots, it will only continue to grow. Job creation and keeping American manufacturing viable is something we at PTR are laser-focused on. The new facility has provided many jobs to the Plant City area. We believe job creation is key to improving the local economy and the overall welfare of the community. Our Plant City location has allowed us to continue those traditions.
Here’s an example of what’s going on at the Plant City location. We’re manufacturing units like the TP2000SP by the truck load. The TP2000SP is one of our most popular models of stationary compactors. It’s an excellent dry waste compactor, perfect for cardboard and mixed paper waste. One of the primary focuses of our engineers while designing this model was longevity. We wanted to produce a stationary compactor that would be able to hold up to the high volume of markets like hotels, manufacturing centers, hospitals, home centers, recycling centers and retailers. The TP2000SP is equipped with top quality electrical and hydraulic components.
Like all of PTR’s products, this model is extremely durable, built using heavy-duty structural steel and welded by AWS certified welders. The TP2000SP model is also simple to use with 3 button controls. It’s safe, fast and efficient, with an average cycle time of just 65 seconds. This keeps your company’s waste management processes moving along smoothly.
The 2300HD Vertical Downstroke Baler – An Efficient Solution To Your Waste Recycling Needs.
For the many generations that PTR Baler & Compactor has been in business, we’ve been able to perfect our products’ design through years of repeated testing and gathering customer feedback. We’ve personally developed many of the key designs that make our vertical balers the best on the market. The 2300HD is our most popular standard HD vertical downstroke baler, and for good reason. It’s the most durable vertical baler available, built with heavy duty structural steel and jig-fixtured components. This allows for reliable, accurate repeated movement. What it means to you is the continued seamless flow of your company’s daily operations.
The versatile 2300HD model produces cardboard bales up to 1,100 lbs. The full size, 1,000 lb. cardboard bale is key in order for it to be easily marketable as a valuable commodity. You can efficiently bale cardboard, plastic P.E.T. bottles, aluminum cans and siding. By keeping floorspace clear of discarded materials, you’ll get maximum use of your space. The 2300HD is simple to use, and most importantly, safe. PTR Baler & Compactor is proud to offer products manufactured in the U.S.A. and fully U.L. approved.
Currently, we serve 17 of the 20 largest retail chains in the country. That’s because we manufacture the most reliable, durable vertical balers on the market. The 2300HD can accommodate the high volume waste common in warehouses, retail stores, distribution centers and more.
The 2300HD is excellent for markets like:
• Mid-Sized Warehouses
• Retails Chains
• Distribution Centers
• Manufacturing Plants
Remember, when you purchase your vertical baler from PTR, you’re also getting the best repair services in the industry, 24/7. We stand behind our products and respond to customer maintenance and repair requests promptly. Our field technicians are electrical, mechanical and hydraulic experts capable of handling any issue with any of our baler models and all other makes and models of vertical down stroke balers. No matter where you are in the country, you’ll be assigned your own customer service representative. Since we are a manufacturer, you’ll also have the benefit of access to a huge parts inventory when needed. Check out our seperate parts site by clicking here.
With the waste solutions we offer, your company can successfully implement sustainability policies. The environmental benefits of using our vertical balers, like the 2300HD, are substantial. You’ll reduce waste and decrease your company’s carbon footprint. To see what your recycling efforts will mean for energy conservation, click here.
When we ask our customers what they want from a vertical baler, their answers are by and large the same. They want quality, dependability and durability. The 2300HD is a shining example of a product that provides just that. It’s been developed with you and your employees safety in mind. Time and time again they outperform and outlast the competition. As of 2017, PTR has been making vertical balers for 50 years. That’s substantially longer than most of our competition has been in business. Don’t sacrifice your business’s time, money, efficiency and safety on a sub-par product – go with a vertical baler you can depend on and a company you can trust.